PostHeaderIcon Frequently Asked Questions

Below are some of the Frequently Asked Questions. Please check, your question may have been answered already, if not feel free to contact me.

Do you do home visits or do I have to bring my computer to you?

I do home visits.

I live in this/that area, do you visit this/that area?

Yes, I can visit you anywhere in Hong Kong, Kowloon and New Territories, just contact me.

Do you charge per hour or per assignment?

I charge on per hour basis.

Do you charge for your traveling/traveling time?

No, my charges start when I reach your place. In some cases you may have to pay for traveling if it involves hiring a Taxi.

What is your minimum visit charge?

Minimum charge is for one hour.

What are your visit charges?

Please contact me for this.

Is there anything you would like me to keep ready for you, for trouble shooting?

Yes, all the software which came with your computer system, e.g. Microsoft Windows, Microsoft Office, Video Drivers, Audio Drivers, Network Drivers, Modem Drivers, etc.

Do you provide help over the phone?

I wouldn't mind doing that but usually it's not possible.

I am looking for someone who can build a website for me, can you?

Yes, I can. Please contact me to discuss this.